Zuora incident
[RETRO] Zuora is encountering an issue with the BlueSnap gateway being down
Resolved after 22 hours 55 minutes, affecting Production UI and Production UI and 1 more, on January 17, 2025.
Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below. https://status.bluesnap.com/incidents/267281 The impact timelines are below. January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST
Affected components
Update timeline
- resolved Jan 17, 2025, 02:18 PM UTC
Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below. https://status.bluesnap.com/incidents/267281 The impact timelines are below. January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST
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