Zuora incident
Performance Degradation for a subset of tenants in Central Sandbox
Notice Vendor's status page →
Resolved after 1 day 15 hours, affecting Central Sandbox and Central Sandbox, on February 4, 2025.
We are continuing to monitor for any further issues.
Affected components
Central SandboxCentral Sandbox
Update timeline
- monitoring Feb 04, 2025, 03:18 PM UTC
We observed a performance degradation in Central Sandbox causing delays in performing bill runs, payment runs, data source exports, and event notifications/callouts for a subset of tenants. A fix has been implemented and we are monitoring the results.
- monitoring Feb 04, 2025, 04:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 06, 2025, 06:39 AM UTC
This incident has been resolved.
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