Zuora incident

Performance degradation affecting custom objects v2 API calls on EU and NA1 Production

Resolved after 37 minutes, affecting Production API and Production API, on February 12, 2025.

monitoring Feb 12, 2025, 01:47 PM UTC

We identified an API performance degradation, which impacted v2 custom object API calls on EU and NA1 Production environments. The issue has now been resolved and performance is back to normal. We are continuing to monitor.

Started
Feb 12, 2025, 01:47 PM UTC
Resolved
Feb 12, 2025, 02:24 PM UTC
Duration
37m
Detected by Pingoru
Feb 12, 2025, 01:47 PM UTC

Affected components

Production APIProduction API

Update timeline

  1. monitoring Feb 12, 2025, 01:47 PM UTC

    We identified an API performance degradation, which impacted v2 custom object API calls on EU and NA1 Production environments. The issue has now been resolved and performance is back to normal. We are continuing to monitor.

  2. resolved Feb 12, 2025, 02:24 PM UTC

    This incident has been resolved.

Your product runs on more than Zuora

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →