Zuora incident

Zuora Connector for Salesforce CRM Sync Performance degradation for NA production tenants between 1:25 pm PST - 3:20 pm PST

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Resolved after 4 hours 40 minutes, affecting Production UI and Production Integrations, on February 18, 2025.

monitoring Feb 18, 2025, 01:26 AM UTC

We have detected increased latency in Zuora Connector for Salesforce CRM, impacting NA production tenants between 1:25 pm PST - 3:20 pm PST. A fix has been implemented and we are monitoring the results.

Started
Feb 18, 2025, 01:26 AM UTC
Resolved
Feb 18, 2025, 06:07 AM UTC
Duration
4h 40m
Detected by Pingoru
Feb 18, 2025, 01:26 AM UTC

Affected components

Production UIProduction Integrations

Update timeline

  1. monitoring Feb 18, 2025, 01:26 AM UTC

    We have detected increased latency in Zuora Connector for Salesforce CRM, impacting NA production tenants between 1:25 pm PST - 3:20 pm PST. A fix has been implemented and we are monitoring the results.

  2. resolved Feb 18, 2025, 06:07 AM UTC

    This incident has been resolved.

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