Zuora incident

Zuora Reporting service degradation in EU production

Resolved after 2 hours, affecting Production Analytics, on February 21, 2025.

monitoring Feb 21, 2025, 03:28 PM UTC

We observed a service disruption in generating or scheduling report runs. A fix has been implemented and we are monitoring the results.

Started
Feb 21, 2025, 03:28 PM UTC
Resolved
Feb 21, 2025, 05:28 PM UTC
Duration
2h
Detected by Pingoru
Feb 21, 2025, 03:28 PM UTC

Affected components

Production Analytics

Update timeline

  1. monitoring Feb 21, 2025, 03:28 PM UTC

    We observed a service disruption in generating or scheduling report runs. A fix has been implemented and we are monitoring the results.

  2. resolved Feb 21, 2025, 05:28 PM UTC

    This incident has been resolved.

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