Zuora incident
Ad-hoc Payment runs for the individual customer account are stuck in the 'Pending' status for a subset of the tenants.
Minor Vendor's status page →
Resolved after 4 days 9 hours, affecting Sandbox UI, on February 27, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Sandbox UI
Update timeline
- investigating Feb 27, 2025, 10:04 PM UTC
We are currently investigating this issue.
- identified Feb 28, 2025, 11:07 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 04, 2025, 07:18 AM UTC
This incident has been resolved.
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