Zuora incident

Delay in Notifications

Resolved after 4 hours 46 minutes, affecting Production Integrations and Production Integrations and 1 more, on March 5, 2025.

monitoring Mar 05, 2025, 11:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Mar 05, 2025, 09:03 PM UTC
Resolved: Mar 06, 2025, 01:50 AM UTC
Duration: 4h 46m
Detected by Pingoru: Mar 05, 2025, 09:03 PM UTC

Affected components

Production IntegrationsProduction IntegrationsProduction IntegrationsProduction IntegrationsSandbox IntegrationsSandbox IntegrationsSandbox Integrations

Update timeline

investigating Mar 05, 2025, 09:03 PM UTC

We have observed a delay in notifications in NA2 production environment and are investigating this with the highest priority.
investigating Mar 05, 2025, 10:17 PM UTC

We are continuing to investigate this issue.
monitoring Mar 05, 2025, 11:36 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 06, 2025, 01:50 AM UTC

This incident has been resolved.

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