Zuora incident
Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment
Minor Vendor's status page →
Resolved after 8 days 3 hours, affecting Revenue API Service, on May 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Revenue API Service
Update timeline
- investigating May 14, 2025, 08:20 PM UTC
We have observed intermittent REST API call failures for Nuance/Okta customers in the revenue-prod environment. The relevant teams are investigating this as a top priority.
- monitoring May 14, 2025, 09:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2025, 12:05 AM UTC
This incident has been resolved.
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