Zuora incident

Intermittent internal errors while accessing some functions for subset of tenants

Minor Vendor's status page →

Resolved after 1 hour 11 minutes, affecting Production UI, on June 3, 2025.

monitoring Jun 03, 2025, 03:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 03, 2025, 02:51 PM UTC
Resolved
Jun 03, 2025, 04:03 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 03, 2025, 02:51 PM UTC

Affected components

Production UI

Update timeline

  1. identified Jun 03, 2025, 02:51 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 03, 2025, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2025, 04:03 PM UTC

    This incident has been resolved.

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