Zuora incident

UI and API errors in a subset of NA2 production tenants

Minor Vendor's status page →

Resolved after 1 day 1 hour, affecting Production UI and Production API, on June 4, 2025.

monitoring Jun 04, 2025, 02:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 04, 2025, 01:35 PM UTC
Resolved
Jun 05, 2025, 03:10 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 04, 2025, 01:35 PM UTC

Affected components

Production UIProduction API

Update timeline

  1. identified Jun 04, 2025, 01:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 04, 2025, 02:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 04, 2025, 02:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2025, 03:10 PM UTC

    This incident has been resolved.

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