Zuora incident
A subset of our customers are intermittently experiencing error on Data Source Exports and Aqua
Minor Vendor's status page →
Resolved after 1 hour 29 minutes, affecting Production UI and Production UI and 1 more, on July 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Production UIProduction UIProduction APIProduction APIProduction IntegrationsProduction IntegrationsProduction Batch OperationsProduction Batch Operations
Update timeline
- investigating Jul 21, 2025, 06:33 PM UTC
We are actively investigating the issue.
- investigating Jul 21, 2025, 07:11 PM UTC
We are continuing to investigate the issue on priority. Along with Data Source Exports and Aqua, we see an impact on Notifications and Invoice PDF.
- monitoring Jul 21, 2025, 07:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2025, 08:03 PM UTC
This incident has been resolved.
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