Resolved on July 20, 2026.
During the time frame of July 20th 7am ET to July 21st 10am ET a subset of recorded calls may not have captured the video component. Our Engineering team released a fix for this, and calls after 10am ET on July 21st will capture video as expected.
Update timeline
- resolved Jul 22, 2026, 03:55 PM UTC
During the time frame of July 20th 7am ET to July 21st 10am ET a subset of recorded calls may not have captured the video component. Our Engineering team released a fix for this, and calls after 10am ET on July 21st will capture video as expected.
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