Resolved after 26 minutes, on July 18, 2025.
Our services with the third-party vendor have been restored, and the intermittent login issues should now be resolved. We are closely monitoring recovery on our side and will share any additional updates.
Update timeline
- investigating Jul 18, 2025, 03:56 PM UTC
We are aware of and investigating an issue caused by a third-party vendor where some users are experiencing errors when logging into the ZoomInfo platform, particularly when using Single Sign-On (SSO). Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
- investigating Jul 18, 2025, 03:56 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 18, 2025, 04:12 PM UTC
Our services with the third-party vendor have been restored, and the intermittent login issues should now be resolved. We are closely monitoring recovery on our side and will share any additional updates.
- resolved Jul 18, 2025, 04:22 PM UTC
This incident has been resolved.
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