Resolved after 1 hour 17 minutes, affecting BigCommerce Duty Tax, on June 10, 2025.
We are continuing to work on a fix for this issue.
Affected components
BigCommerce Duty Tax
Update timeline
- investigating Jun 10, 2025, 02:54 PM UTC
An issue with an upstream infrastructure provider is impacting our BigCommerce Plugin
- identified Jun 10, 2025, 02:54 PM UTC
The issue has been identified and we are continuing to monitor the impact.
- identified Jun 10, 2025, 02:55 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 10, 2025, 04:00 PM UTC
This incident has been resolved.
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