Resolved after 3 hours 13 minutes, affecting Core Platform and Login/SSO and 1 more, on April 24, 2025.
This incident has now been fully resolved and all Zipline modules are displaying correctly.
Affected components
Update timeline
- identified Apr 24, 2025, 08:23 PM UTC
We have identified an issue in the Zipline app where customers will see modules that they have not previously had access to. We have identified the root cause and are working towards a resolution. While this is ongoing there might be unintended interactions with the app.
- monitoring Apr 24, 2025, 10:42 PM UTC
A fix has been implemented by our engineering team. Most customers should notice that the correct Zipline modules are now appearing once again. We will continue to monitor the situation closely and provide the next update upon full resolution.
- resolved Apr 24, 2025, 11:36 PM UTC
This incident has now been fully resolved and all Zipline modules are displaying correctly.
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