Zip USA incident

Current issue impacting App and Checkout customers

Resolved after 3 hours 24 minutes, affecting Checkout and Mobile App, on January 27, 2025.

identified Jan 27, 2025, 10:56 PM UTC

Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products. Our team is actively working to resolve this issue. We appreciate your patience

Started
Jan 27, 2025, 10:56 PM UTC
Resolved
Jan 28, 2025, 02:20 AM UTC
Duration
3h 24m
Detected by Pingoru
Jan 27, 2025, 10:56 PM UTC

Affected components

CheckoutMobile App

Update timeline

  1. identified Jan 27, 2025, 10:56 PM UTC

    Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products. Our team is actively working to resolve this issue. We appreciate your patience

  2. resolved Jan 28, 2025, 02:20 AM UTC

    This incident has been resolved.

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