CloudApp incident

Increased error rates with workflow automations

Resolved after 8 hours 39 minutes, affecting Website, on October 20, 2025.

monitoring Oct 20, 2025, 07:02 PM UTC

We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

Started
Oct 20, 2025, 04:16 PM UTC
Resolved
Oct 21, 2025, 12:55 AM UTC
Duration
8h 39m
Detected by Pingoru
Oct 20, 2025, 04:16 PM UTC

Affected components

Website

Update timeline

  1. investigating Oct 20, 2025, 04:16 PM UTC

    We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

  2. monitoring Oct 20, 2025, 04:17 PM UTC

    Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

  3. monitoring Oct 20, 2025, 07:02 PM UTC

    We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

  4. resolved Oct 21, 2025, 12:55 AM UTC

    This incident has been resolved.

Your product runs on more than CloudApp

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →