CloudApp incident

Marketing Websites (Zight & GetCloudApp.com) Unavailable

Resolved after 3 hours 57 minutes, affecting Website and Viewer and 1 more, on May 2, 2023.

monitoring May 02, 2023, 09:03 PM UTC

An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

Started
May 02, 2023, 08:15 PM UTC
Resolved
May 03, 2023, 12:12 AM UTC
Duration
3h 57m
Detected by Pingoru
May 02, 2023, 08:15 PM UTC

Affected components

WebsiteViewerAPI

Update timeline

  1. monitoring May 02, 2023, 09:03 PM UTC

    An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

  2. resolved May 03, 2023, 01:12 AM UTC

    Resolved and now experiencing peak performance

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