Ziflow incident
AWS Outage Impacting Proof Processing and Viewer Services
Resolved after 1 hour 57 minutes, on October 20, 2025.
On October 20, 2025, our hosting provider Amazon Web Services (AWS) experienced a regional outage in US-EAST-1, leading to increased error rates and latency across multiple AWS services. This outage affected several of our systems, including Proof Processing and Proof Viewer, resulting in partial service disruption between 3:35 AM and 4:35 AM EDT (7:35 AM – 08:35 AM UTC). AWS identified the issue as related to DNS resolution failures impacting DynamoDB and dependent services. Mitigations were applied progressively, and AWS reported recovery signs around 5:27 AM EDT. Our systems resumed normal operations once AWS services stabilized. All our services are now operating normally, and we continue to monitor system performance to ensure full stability.
Update timeline
- resolved Oct 20, 2025, 10:15 AM UTC
On October 20, 2025, our hosting provider Amazon Web Services (AWS) experienced a regional outage in US-EAST-1, leading to increased error rates and latency across multiple AWS services. This outage affected several of our systems, including Proof Processing and Proof Viewer, resulting in partial service disruption between 3:35 AM and 4:35 AM EDT (7:35 AM – 08:35 AM UTC). AWS identified the issue as related to DNS resolution failures impacting DynamoDB and dependent services. Mitigations were applied progressively, and AWS reported recovery signs around 5:27 AM EDT. Our systems resumed normal operations once AWS services stabilized. All our services are now operating normally, and we continue to monitor system performance to ensure full stability.
Your product runs on more than Ziflow
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services