Resolved after 43 minutes, affecting UK and Sweden and 1 more, on October 16, 2025.
This incident has been resolved. Thank you for your patience, and we apologise for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Oct 16, 2025, 04:12 PM UTC
Some of our merchants may currently be experiencing issues logging in to the app and their back office. We are working on resolving the issue as soon as possible. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
- investigating Oct 16, 2025, 04:13 PM UTC
We are continuing to investigate this issue.
- investigating Oct 16, 2025, 04:32 PM UTC
Our team is actively investigating the issue.
- resolved Oct 16, 2025, 04:55 PM UTC
This incident has been resolved. Thank you for your patience, and we apologise for any inconvenience this may have caused.
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