Resolved after 1 day 14 hours, affecting UK and Sweden and 1 more, on November 5, 2025.
Email notifications for payouts have resumed in all markets, including the Netherlands.
Affected components
Update timeline
- investigating Nov 05, 2025, 03:43 PM UTC
We are currently experiencing issues with the bank deposit confirmation emails. While payouts have been processed as normal without delay, the deposit emails are currently not being sent out. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.
- investigating Nov 05, 2025, 04:33 PM UTC
We are continuing to investigate this issue.
- identified Nov 06, 2025, 01:36 PM UTC
We’ve identified the cause of the issue. Service has recovered across all markets except the Netherlands, where the problem is still ongoing. Payout processing continues as normal and is not delayed.
- resolved Nov 07, 2025, 06:27 AM UTC
Email notifications for payouts have resumed in all markets, including the Netherlands.
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