Zettle incident

Issues with receipt generation - SE

Resolved after 22 minutes, affecting Sweden, on November 29, 2025.

resolved Nov 29, 2025, 03:12 PM UTC

This incident has now been resolved. If a cash register has been closed, please open it to ensure the receipts are generated. We apologise for any inconvenience this may have caused.

Started
Nov 29, 2025, 02:50 PM UTC
Resolved
Nov 29, 2025, 03:12 PM UTC
Duration
22m
Detected by Pingoru
Nov 29, 2025, 02:50 PM UTC

Affected components

Sweden

Update timeline

  1. investigating Nov 29, 2025, 02:50 PM UTC

    We are currently experiencing issues affecting the generation or display of receipts. Some users may notice delays or missing data when viewing receipts in the app and back office. Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue. We will continue to provide updates as we make progress toward resolution.

  2. resolved Nov 29, 2025, 03:12 PM UTC

    This incident has now been resolved. If a cash register has been closed, please open it to ensure the receipts are generated. We apologise for any inconvenience this may have caused.

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