Zettle incident

(Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE

Critical Vendor's status page →

Resolved after 34 days 18 hours, affecting UK and Germany, on November 14, 2025.

resolved Dec 19, 2025, 09:52 AM UTC

Please upgrade your POS app to version 8.20.2, which will solve this issue. Thank you for your patience.

Started
Nov 14, 2025, 03:04 PM UTC
Resolved
Dec 19, 2025, 09:52 AM UTC
Duration
34d 18h
Detected by Pingoru
Nov 14, 2025, 03:04 PM UTC

Affected components

UKGermany

Update timeline

  1. investigating Nov 14, 2025, 03:04 PM UTC

    Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0 We're aware of the issue and are working on finding a resolution. Thank you for your patience.

  2. resolved Dec 19, 2025, 09:52 AM UTC

    Please upgrade your POS app to version 8.20.2, which will solve this issue. Thank you for your patience.

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