Zettle incident

Issues with accepting payments - FR, DE, NL, FI, SE, NO, DK and ,UK

Resolved after 12 hours 50 minutes, on January 28, 2026.

resolved Jan 28, 2026, 06:30 PM UTC

Between 5:30 and 6:20 PM CET, some merchants experienced difficulties accepting card payments. The issue has now been resolved. Our systems are fully operational again, and payments are being processed as expected. We sincerely apologise for the inconvenience this disruption may have caused.

Started
Jan 28, 2026, 04:30 AM UTC
Resolved
Jan 28, 2026, 05:20 PM UTC
Duration
12h 50m
Detected by Pingoru
Jan 28, 2026, 04:30 AM UTC

Update timeline

  1. resolved Jan 28, 2026, 06:30 PM UTC

    Between 5:30 and 6:20 PM CET, some merchants experienced difficulties accepting card payments. The issue has now been resolved. Our systems are fully operational again, and payments are being processed as expected. We sincerely apologise for the inconvenience this disruption may have caused.

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