Zettle incident
Delays in payout processing for PayPal connected accounts
Notice Vendor's status page →
Resolved after 38 minutes, affecting UK and Sweden and 1 more, on May 13, 2026.
All failed payments have now been processed successfully and paid out to the wallet.
Affected components
UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly
Update timeline
- identified May 13, 2026, 08:00 AM UTC
We are currently experiencing delays in payout processing. Merchant funds remain secure, and all pending payouts will be processed as soon as possible. Our teams are actively working to restore normal payout timelines. We apologise for the inconvenience and appreciate your patience while we resolve this issue.
- resolved May 13, 2026, 08:38 AM UTC
All failed payments have now been processed successfully and paid out to the wallet.
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