Zettle incident

Unable to contact Support team

Resolved after 2 hours 33 minutes, affecting UK and Sweden and 1 more, on October 30, 2026.

identified Oct 30, 2026, 04:24 PM UTC

We are continuing to work on a fix for this issue.

Started
Oct 30, 2026, 01:52 PM UTC
Resolved
Oct 30, 2026, 04:25 PM UTC
Duration
2h 33m
Detected by Pingoru
Oct 30, 2026, 01:52 PM UTC

Affected components

UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly

Update timeline

  1. identified Oct 30, 2026, 01:52 PM UTC

    Our support phone lines are currently facing an issue preventing us to receive customer calls. We are working on getting back online as soon as possible. In the meantime, if your query isn't urgent, please write us an email and we will get back to you as soon as we can. https://www.zettle.com/help/contact

  2. identified Oct 30, 2026, 04:24 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 30, 2026, 04:25 PM UTC

    This incident has been resolved.

Your product runs on more than Zettle

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →