Zettle incident

Issue with Receipt Generation in Sweden

Resolved after 31 minutes, affecting Sweden, on August 13, 2025.

resolved Aug 13, 2025, 02:23 PM UTC

This incident has been resolved. Some merchants using cash register-integrated setups were temporarily unable to generate receipts between 02:38 – 03:07 CEST.

Started
Aug 13, 2025, 01:52 PM UTC
Resolved
Aug 13, 2025, 02:23 PM UTC
Duration
31m
Detected by Pingoru
Aug 13, 2025, 01:52 PM UTC

Affected components

Sweden

Update timeline

  1. investigating Aug 13, 2025, 01:52 PM UTC

    We are currently experiencing an issue affecting receipt generation for Zettle POS in Sweden. While sales and transactions continue to be processed as normal, merchants may be unable to generate receipts at this time. We will provide updates as soon as more information becomes available.

  2. resolved Aug 13, 2025, 02:23 PM UTC

    This incident has been resolved. Some merchants using cash register-integrated setups were temporarily unable to generate receipts between 02:38 – 03:07 CEST.

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