ZeroBounce incident

Europe fibercuts affecting latency.

Resolved after 5 hours 4 minutes, affecting API and API-US, on November 6, 2024.

monitoring Nov 06, 2024, 04:06 PM UTC

A partial fix has been implemented and we are working on re-routing and balance the traffic to recover the latency. More updates once the fibercut has been resolved.

Started
Nov 06, 2024, 12:58 PM UTC
Resolved
Nov 06, 2024, 06:02 PM UTC
Duration
5h 4m
Detected by Pingoru
Nov 06, 2024, 12:58 PM UTC

Affected components

APIAPI-US

Update timeline

  1. identified Nov 06, 2024, 12:58 PM UTC

    Hello, There are several fiber cuts around Europe impacting the traffic between multiple providers. Please expect during the incident a higher latency or delayed responses in validations.

  2. monitoring Nov 06, 2024, 04:06 PM UTC

    A partial fix has been implemented and we are working on re-routing and balance the traffic to recover the latency. More updates once the fibercut has been resolved.

  3. resolved Nov 06, 2024, 06:02 PM UTC

    This incident has been resolved.

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