Zero Hash incident
PROD/CERT Elevated Error Rate on /withdrawals/estimate_network_fee endpoint
Minor Vendor's status page →
Resolved after 1 hour 45 minutes, affecting REST Gateway, on October 16, 2025.
The issue has been identified and a fix is being implemented.
Affected components
REST Gateway
Update timeline
- investigating Oct 16, 2025, 10:56 PM UTC
We are investigating an issue causing the elevated error rate calls on /withdrawals/estimate_network_fee endpoint.
- identified Oct 17, 2025, 12:05 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 17, 2025, 12:42 AM UTC
This incident has been resolved.
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