Resolved after 2 hours 21 minutes, affecting TRADING and ACCOUNTS, on December 16, 2025.
A fix has been implemented and we are monitoring the results. Please note: there may be some delays in settling trades while the system works to catch up following issue resolution.
Affected components
Update timeline
- investigating Dec 16, 2025, 11:33 AM UTC
We are investigating an issue causing elevated error rate on our GET /trades endpoint The error response is 504 Gateway Timeout. We will continue to provide updates as we progress
- identified Dec 16, 2025, 11:53 AM UTC
The issue has been identified and we are working to implement a solution
- identified Dec 16, 2025, 12:13 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 16, 2025, 12:59 PM UTC
A fix has been implemented and we are monitoring the results. Please note: there may be some delays in settling trades while the system works to catch up following issue resolution.
- resolved Dec 16, 2025, 01:55 PM UTC
GET /trades endpoint is operational again
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