Zero Hash incident
Intermittent delays processing trades, executions and convert_withdraw transactions
Minor Vendor's status page →
Resolved after 56 minutes, affecting DEPOSIT & WITHDRAWAL and TRADING and 1 more, on December 19, 2025.
Transaction processing has stabilised and the system is operational. We are continuing to monitor cloesly.
Affected components
DEPOSIT & WITHDRAWALTRADINGTRADESCRYPTO BUY & SELL
Update timeline
- investigating Dec 19, 2025, 11:28 AM UTC
We are currently investigating delays in processing crypto withdrawals, deposits, executions and trades
- monitoring Dec 19, 2025, 11:48 AM UTC
Transaction processing has stabilised and the system is operational. We are continuing to monitor cloesly.
- resolved Dec 19, 2025, 12:25 PM UTC
This incident has been resolved
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