Zero Hash incident

Intermittent Delays on Processing Withdrawals and Settlements

Minor Vendor's status page →

Resolved after 4 hours 22 minutes, affecting TRADING and DEPOSIT & WITHDRAWAL, on January 14, 2026.

identified Jan 14, 2026, 07:24 PM UTC

We have seen delays in processing withdrawals and settlements. Our team is now working to fix the issue. We sincerely apologize for the inconvenience

Started
Jan 14, 2026, 07:24 PM UTC
Resolved
Jan 14, 2026, 11:46 PM UTC
Duration
4h 22m
Detected by Pingoru
Jan 14, 2026, 07:24 PM UTC

Affected components

TRADINGDEPOSIT & WITHDRAWAL

Update timeline

  1. identified Jan 14, 2026, 07:24 PM UTC

    We have seen delays in processing withdrawals and settlements. Our team is now working to fix the issue. We sincerely apologize for the inconvenience

  2. resolved Jan 14, 2026, 11:46 PM UTC

    This incident has been resolved.

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