Zephyr Scale incident
We are experiencing degraded performance of the Zephyr API module.
Resolved after 2 hours 56 minutes, affecting Zephyr Cloud REST API (US), on July 15, 2025.
Impact: API calls may be slower than usual or occasionally time out. Current status Our engineering team has identified the bottleneck in the API tier and is deploying optimisations now. Logs and metrics are under close review. Next update: We will update this message as soon as further information is available.
Affected components
Update timeline
- investigating Jul 15, 2025, 07:05 AM UTC
Impact: API calls may be slower than usual or occasionally time out. Current status Our engineering team has identified the bottleneck in the API tier and is deploying optimisations now. Logs and metrics are under close review. Next update: We will update this message as soon as further information is available.
- resolved Jul 15, 2025, 10:01 AM UTC
This incident has been resolved.
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