Zephyr Scale incident

API calls time out

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Resolved on July 17, 2025.

resolved Jul 18, 2025, 08:02 AM UTC

Impact: Various API calls were timing out. Resolution: Our engineering team has identified the bottleneck API endpoint that was impacting other endpoints as well. The fix was deployed.

Started
Jul 17, 2025, 05:00 AM UTC
Resolved
Jul 17, 2025, 05:00 AM UTC
Duration
–
Detected by Pingoru
Jul 17, 2025, 05:00 AM UTC

Update timeline

  1. resolved Jul 18, 2025, 08:02 AM UTC

    Impact: Various API calls were timing out. Resolution: Our engineering team has identified the bottleneck API endpoint that was impacting other endpoints as well. The fix was deployed.

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