ZenQMS incident

Degraded Performance due to AWS worldwide outage

Resolved after 10 hours 41 minutes, affecting sandbox.zenqms.com and app.zenqms.com and 1 more, on October 20, 2025.

identified Oct 20, 2025, 08:10 PM UTC

Due to the current operational issues that AWS is experiencing, you may encounter slowness and instability when navigating within your ZenQMS account. We are monitoring closely and have documented this performance issue in a deviation. You can check the status visiting the following site: https://health.aws.amazon.com/health/status

Started
Oct 20, 2025, 08:10 PM UTC
Resolved
Oct 21, 2025, 06:52 AM UTC
Duration
10h 41m
Detected by Pingoru
Oct 20, 2025, 08:10 PM UTC

Affected components

sandbox.zenqms.comapp.zenqms.compublic-api-sandbox.zenqms.comreports.zenqms.comsso.zenqms.comDaily Digest Email Servicepublic-api.zenqms.comprod1.zensign.co

Update timeline

  1. identified Oct 20, 2025, 08:10 PM UTC

    Due to the current operational issues that AWS is experiencing, you may encounter slowness and instability when navigating within your ZenQMS account. We are monitoring closely and have documented this performance issue in a deviation. You can check the status visiting the following site: https://health.aws.amazon.com/health/status

  2. resolved Oct 21, 2025, 06:52 AM UTC

    This incident has been resolved.

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