Zenegy incident

Manglende lønsedler i e-Boks / Missing payslips in e-Boks

Resolved after 6 hours 24 minutes, affecting Payroll - Web and Payroll - 3. part, on April 1, 2025.

identified Apr 01, 2025, 08:26 AM UTC

Nogle medarbejdere oplever, at de mangler deres lønseddel i e-Boks. Dette skyldes en fejl i vores kommunikation med e-Boks. VIGTIGT: Lønsedlerne sendes og medarbejderne vil kunne se dem i deres e-Boks snarest. Husk at medarbejderne altid kan logge ind i Zenegy og se deres lønseddel. Her er den tilgængelig allerede nu. -- Some employees are missing their payslip in e-Boks. This is due to en error in our communication with e-Boks. Important: Payslips are being send and employees will be able to see them in their e-Boks soon. Remember that employees can always sign into Zenegy and see their payslips. In Zenegy the payslip will be available right now.

Started: Apr 01, 2025, 08:26 AM UTC
Resolved: Apr 01, 2025, 02:50 PM UTC
Duration: 6h 24m
Detected by Pingoru: Apr 01, 2025, 08:26 AM UTC

Affected components

Payroll - WebPayroll - 3. part

Update timeline

identified Apr 01, 2025, 08:26 AM UTC

Nogle medarbejdere oplever, at de mangler deres lønseddel i e-Boks. Dette skyldes en fejl i vores kommunikation med e-Boks. VIGTIGT: Lønsedlerne sendes og medarbejderne vil kunne se dem i deres e-Boks snarest. Husk at medarbejderne altid kan logge ind i Zenegy og se deres lønseddel. Her er den tilgængelig allerede nu. -- Some employees are missing their payslip in e-Boks. This is due to en error in our communication with e-Boks. Important: Payslips are being send and employees will be able to see them in their e-Boks soon. Remember that employees can always sign into Zenegy and see their payslips. In Zenegy the payslip will be available right now.
resolved Apr 01, 2025, 02:50 PM UTC

This incident has been resolved.

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