Resolved after 11 days 13 hours, affecting Messaging Service, on May 7, 2026.
We have shifted traffic to a disaster recovery environment for EU users due to a disruption in our EU datacenter. Message latency may increase for some users. We are working with our cloud provider on a resolution.
Affected components
Messaging Service
Update timeline
- identified May 07, 2026, 08:14 AM UTC
We have shifted traffic to a disaster recovery environment for EU users due to a disruption in our EU datacenter. Message latency may increase for some users. We are working with our cloud provider on a resolution.
- resolved May 18, 2026, 09:53 PM UTC
Traffic has been moved back to our primary environment.
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