Zapier incident
Errors related to Custom Actions and Code by Zapier steps
Resolved after 1 hour 38 minutes, on April 8, 2026.
We've identified and resolved the soft timeout limit errors that were impacting Code by Zapier and Custom Action steps. This issue was affecting the execution and processing of these steps across multiple Zaps. All affected runs have been automatically replayed. If you experienced any issues or need additional support, please feel free to reach out at https://zapier.com/app/get-help
Update timeline
- investigating Apr 08, 2026, 04:08 PM UTC
We're currently investigating an issue affecting custom actions. Services may be unavailable or experiencing delays. We'll provide updates as we learn more.
- investigating Apr 08, 2026, 04:13 PM UTC
We have discovered the issue may appear in Code by Zapier steps as well, and are continuing to investigate the root cause.
- resolved Apr 08, 2026, 05:46 PM UTC
We've identified and resolved the soft timeout limit errors that were impacting Code by Zapier and Custom Action steps. This issue was affecting the execution and processing of these steps across multiple Zaps. All affected runs have been automatically replayed. If you experienced any issues or need additional support, please feel free to reach out at https://zapier.com/app/get-help
Your product runs on more than Zapier
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services