Zapier incident

Creation of new chatbots and forms results in an error

Resolved after 42 minutes, affecting Forms and Chatbots, on April 20, 2026.

resolved Apr 20, 2026, 06:57 PM UTC

This incident is fully resolved. Customers can now create Chatbots and Forms as usual. Many thanks for your patience, and feel free to reach out to our support team if you have any questions at: zapier.com/get-help.

Started
Apr 20, 2026, 06:14 PM UTC
Resolved
Apr 20, 2026, 06:57 PM UTC
Duration
42m
Detected by Pingoru
Apr 20, 2026, 06:14 PM UTC

Affected components

FormsChatbots

Update timeline

  1. identified Apr 20, 2026, 06:14 PM UTC

    Our team has identified an issue affecting Chatbot and Forms creation. Existing Forms can be edited normally. For Chatbots, users might see an error when updating the slug as well. The Engineering team is working on a fix, and we'll be updating this status page shortly once resolved.

  2. monitoring Apr 20, 2026, 06:27 PM UTC

    The issue affecting Chatbot and Forms creation is now resolved. Customers can now create any assets normally, and update slugs as needed. Existing assets remained unaffected. We'll continue to monitor our systems and provide a final update shortly

  3. resolved Apr 20, 2026, 06:57 PM UTC

    This incident is fully resolved. Customers can now create Chatbots and Forms as usual. Many thanks for your patience, and feel free to reach out to our support team if you have any questions at: zapier.com/get-help.

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