Zapier incident

Chatbot

Resolved after 38 minutes, on April 21, 2026.

resolved Apr 22, 2026, 12:19 AM UTC

The issue affecting chatbot users has been resolved. Chat completion features are now functioning normally, and users should no longer encounter error messages when interacting with chatbots.

Started
Apr 21, 2026, 11:40 PM UTC
Resolved
Apr 22, 2026, 12:19 AM UTC
Duration
38m
Detected by Pingoru
Apr 21, 2026, 11:40 PM UTC

Update timeline

  1. investigating Apr 21, 2026, 11:40 PM UTC

    We are currently investigating an issue affecting chatbot users. Users are unable to use chat completion features, and all interaction attempts are resulting in the following error message: “There is a temporary issue with OpenAI: Attempted to access resource with incorrect regional hostname. Please make your request to api.openai.com "api.openai.com": http://api.openai.com” Our engineering team is actively working to identify the root cause and implement a solution. We will provide updates on this status page as progress is made. If you are experiencing issues or need assistance, please contact our support team: https://zapier.com/app/get-help

  2. resolved Apr 22, 2026, 12:19 AM UTC

    The issue affecting chatbot users has been resolved. Chat completion features are now functioning normally, and users should no longer encounter error messages when interacting with chatbots.

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