Zapier incident
Customer with a large number of app restrictions cannot manage custom actions.
Resolved after 47 minutes, on May 19, 2026.
The issue preventing some enterprise customers from managing custom actions has been resolved. Customers with over 100 app restrictions were unable to paginate through their custom actions due to a URL formatting issue in our system. This has been corrected and all affected pages now load as expected. No data was lost and no customer action is required. If you're still experiencing issues, contact Support: https://zapier.com/app/get-help Thank you for your patience.
Update timeline
- monitoring May 19, 2026, 11:23 PM UTC
Our Engineering team is currently monitoring reports indicating that Enterprise users with a high number of app restrictions (over 100) are unable to modify or manage custom actions. Affected users will see the following error when viewing custom actions. We couldn't determine whether this app is restricted. Please try again in a moment. We'll continue to keep our customers informed as we identify the root cause and resolve the issue.
- resolved May 20, 2026, 12:11 AM UTC
The issue preventing some enterprise customers from managing custom actions has been resolved. Customers with over 100 app restrictions were unable to paginate through their custom actions due to a URL formatting issue in our system. This has been corrected and all affected pages now load as expected. No data was lost and no customer action is required. If you're still experiencing issues, contact Support: https://zapier.com/app/get-help Thank you for your patience.
Your product runs on more than Zapier
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services