Resolved after 8 hours 19 minutes, affecting Website, on February 2, 2025.
This incident has been resolved - all conversions should now be possible again, thanks for your patience whilst we worked to resolve this.
Affected components
Website
Update timeline
- investigating Feb 02, 2025, 08:31 AM UTC
Our team are currently investigating an issue where we aren't processing conversions.
- investigating Feb 02, 2025, 09:07 AM UTC
As a further update our team are still investigating the underlying issue.
- monitoring Feb 02, 2025, 10:16 AM UTC
We have identified the issue and have rolled a fix for this.
- resolved Feb 02, 2025, 04:50 PM UTC
This incident has been resolved - all conversions should now be possible again, thanks for your patience whilst we worked to resolve this.
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