You Need A Budget incident

Sign-in with Apple not working

Resolved after 17 hours 28 minutes, affecting Web App (app.ynab.com), on February 25, 2025.

resolved Feb 26, 2025, 01:51 PM UTC

We haven't had any further reports since we implemented the fix, so we're marking this as resolved.

Started
Feb 25, 2025, 08:22 PM UTC
Resolved
Feb 26, 2025, 01:51 PM UTC
Duration
17h 28m
Detected by Pingoru
Feb 25, 2025, 08:22 PM UTC

Affected components

Web App (app.ynab.com)

Update timeline

  1. investigating Feb 25, 2025, 08:22 PM UTC

    We've had multiple reports that sign-in with Apple is not working. We are looking into it now and will update here when we have more details.

  2. investigating Feb 25, 2025, 09:31 PM UTC

    We believe this is only affecting YNABers logging in on web using Safari as their browser. Please try logging in using another browser or one of our mobile apps for now. We're still working on it!

  3. monitoring Feb 25, 2025, 10:34 PM UTC

    We released a fix and are monitoring results. Please write in to [email protected] if you're still getting an error when signing in with Apple.

  4. resolved Feb 26, 2025, 01:51 PM UTC

    We haven't had any further reports since we implemented the fix, so we're marking this as resolved.

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