Resolved after 1 hour 11 minutes, on August 28, 2025.
This incident has been resolved, and the Email Campaigns template editor is now working as expected. Thank you for your patience while this was being addressed.
Update timeline
- investigating Aug 28, 2025, 12:21 PM UTC
We are investigating an issue where some users might experience a white page when trying to load the Email Campaigns template editor. The editor continues to load as expected from Flows and Email Templates. Our R&D team is actively working on identifying the cause, and updates will be shared here as they become available.
- identified Aug 28, 2025, 12:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 28, 2025, 01:32 PM UTC
This incident has been resolved, and the Email Campaigns template editor is now working as expected. Thank you for your patience while this was being addressed.
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