Resolved after 8 hours 30 minutes, on December 7, 2024.
We experienced a partial outage that affected the recurring campaigns feature. As a result, some campaigns were not published as expected at 8:00 AM UTC. Our engineering team identified the issue and deployed a fix to resolve it. Impacted campaigns were successfully published at 4:30 PM UTC. We understand the inconvenience this may have caused and sincerely apologize for the disruption. If you require further assistance or have any questions, please do not hesitate to reach out to our support team. Thank you for your understanding.
Update timeline
- resolved Dec 09, 2024, 02:38 PM UTC
We experienced a partial outage that affected the recurring campaigns feature. As a result, some campaigns were not published as expected at 8:00 AM UTC. Our engineering team identified the issue and deployed a fix to resolve it. Impacted campaigns were successfully published at 4:30 PM UTC. We understand the inconvenience this may have caused and sincerely apologize for the disruption. If you require further assistance or have any questions, please do not hesitate to reach out to our support team. Thank you for your understanding.
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