Yelp incident

Yelp consumer flows and BOA are degraded

Resolved after 1 hour 2 minutes, affecting Yelp Guest Manager, on October 23, 2025.

resolved Oct 23, 2025, 10:31 PM UTC

Engineering has reverted the change, and Yelp consumer flows and BOA have fully recovered.

Started
Oct 23, 2025, 09:28 PM UTC
Resolved
Oct 23, 2025, 10:31 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 23, 2025, 09:28 PM UTC

Affected components

Yelp Guest Manager

Update timeline

  1. investigating Oct 23, 2025, 09:28 PM UTC

    Engineering is currently investigating elevated errors across Yelp consumer flows and BOA. Diners may experience sporadic errors when trying to join Waitlist or create a Reservation.

  2. identified Oct 23, 2025, 10:12 PM UTC

    Yelp consumer flows and BOA have partially recovered, but some degradation persists. Engineering is working on rolling back the change that lead to the incident.

  3. resolved Oct 23, 2025, 10:31 PM UTC

    Engineering has reverted the change, and Yelp consumer flows and BOA have fully recovered.

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