Yelp incident

Issue handling incoming calls

Resolved after 1 hour 32 minutes, affecting Yelp Host and Yelp Receptionist, on October 28, 2025.

monitoring Oct 28, 2025, 06:46 PM UTC

An issue with a 3rd party provider caused calls to be redirected back to the business. A fix is already in place and we are monitoring.

Started
Oct 28, 2025, 06:46 PM UTC
Resolved
Oct 28, 2025, 08:19 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 28, 2025, 06:46 PM UTC

Affected components

Yelp HostYelp Receptionist

Update timeline

  1. monitoring Oct 28, 2025, 06:46 PM UTC

    An issue with a 3rd party provider caused calls to be redirected back to the business. A fix is already in place and we are monitoring.

  2. resolved Oct 28, 2025, 08:19 PM UTC

    This incident has been resolved.

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