Yelp incident

Yelp Guest Manager app degraded

Resolved after 3 hours 23 minutes, affecting Yelp Guest Manager, on January 14, 2025.

resolved Jan 15, 2025, 01:05 AM UTC

The issue has been identified and resolved. Engineers have observed recoveries in the affected features. This is the final update

Started
Jan 14, 2025, 09:42 PM UTC
Resolved
Jan 15, 2025, 01:05 AM UTC
Duration
3h 23m
Detected by Pingoru
Jan 14, 2025, 09:42 PM UTC

Affected components

Yelp Guest Manager

Update timeline

  1. investigating Jan 14, 2025, 09:42 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 14, 2025, 09:45 PM UTC

    Engineer is investigating issues where some users of Yelp Guest Manager app are unable to seat diners Next update in 30 minutes or sooner.

  3. investigating Jan 14, 2025, 09:47 PM UTC

    Engineer is investigating issues where some users of Yelp Guest Manager app are unable to seat diners Next update in 30 minutes or sooner.

  4. investigating Jan 14, 2025, 10:16 PM UTC

    Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.

  5. investigating Jan 14, 2025, 10:51 PM UTC

    Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.

  6. investigating Jan 14, 2025, 11:24 PM UTC

    Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.

  7. investigating Jan 15, 2025, 12:01 AM UTC

    Engineers are still investigating the root cause. Next update in 30 minutes.

  8. investigating Jan 15, 2025, 12:32 AM UTC

    Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.

  9. resolved Jan 15, 2025, 01:05 AM UTC

    The issue has been identified and resolved. Engineers have observed recoveries in the affected features. This is the final update

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