DAR-2719: Google Integration Disabled, Guestbook Functionality Degraded

Update timeline

1. identified Jul 23, 2025, 07:18 PM UTC

   Yelp is experiencing a database outage, which is impacting some restaurant functionality. Google integration has been disabled and restaurant guestbook functionality is degraded. Engineers are currently working on a fix. Next update in 30 minutes.

2. monitoring Jul 23, 2025, 07:56 PM UTC

   Yelp is still experiencing service degradation due to a database outage. Google integration remains disabled and guestbook functionality is still degraded. Engineers have implemented a potential fix and are monitoring for improvement. Next update in 30 minutes.

3. monitoring Jul 23, 2025, 08:45 PM UTC

   Yelp continues to experience service degradation due to a database outage. While guestbook is degraded, this also impacts BOA Reservations, GM guest search, and POS integration. Google integration remains disabled. Engineers have implemented a fix and are seeing some improvement but are actively monitoring the system. Next update in 30 minutes.

4. monitoring Jul 23, 2025, 09:34 PM UTC

   Yelp continues to experience service degradation due to a database outage. Google integration remains disabled and various restaurant features are still impacted. Engineers have implemented several remediations but are still seeing errors and are continuing to investigate. Next update in 1 hour.

5. monitoring Jul 23, 2025, 10:55 PM UTC

   Yelp continues to experience service degradation due to a database outage. Google integration remains disabled, and various restaurant features are still impacted. Engineers are continuing to work on the issue, but there are no significant updates at this time. Next update in 1 hour.

6. resolved Jul 24, 2025, 12:34 AM UTC

   The database outage has been resolved. All systems are operating normally. There will be no further updates!