Resolved after 2 days 11 hours, affecting Microsoft 365 for Jira, on February 16, 2026.
As far as we can tell, a fix on the Microsoft side was successful and the app can be used in Microsoft Teams again. We'll be monitoring in case the issue re-appears. Apologies for the interruption.
Affected components
Update timeline
- investigating Feb 16, 2026, 08:57 AM UTC
We are currently investigating an incident where the Smart Connect for Jira app is not accessible in Microsoft Teams. From the first look of it, it seems that this is a Microsoft Teams issue, as the app continues to work on mobile. We have raised the issue with Microsoft. https://github.com/OfficeDev/microsoft-teams-library-js/issues/2982
- identified Feb 17, 2026, 09:34 AM UTC
We have identified an issue with the Microsoft Teams platform that affects apps on a certain feature/schema version. We are trying to fast-track an app update to a previous version which is apparently not affected by this bug. We are also trying to escalate the bug within Microsoft.
- resolved Feb 18, 2026, 08:19 PM UTC
As far as we can tell, a fix on the Microsoft side was successful and the app can be used in Microsoft Teams again. We'll be monitoring in case the issue re-appears. Apologies for the interruption.
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